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Leading Change
I’m doing an all day training session today on Leading Change for the Nevada Department of Health and Human Services. It’s one of the most comprehensive training sessions I’ve ever done, with a...
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Switch Metaphor Of Change
I’ve done several training sessions recently that incorporated a discussion of change. I was glad I found Chip and Dan Heath’s book entitled Switch: How to change when change is hard as I prepared for...
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A Personal Story Of Change
In the metaphor of change from the book Switch by Chip and Dan Heath, the elephant represents how our emotions affect our ability to change. Our emotional response to change can be the source of...
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Responding To Painful Change
In a recent training session I conducted, I asked the group this question as part of my opening exercise: “Identify a change that is happening right how at work. Why are you resisting that change?” As...
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How I Need To Direct The Rider To Achieve Personal Change
In Chip and Dan’s Heath’s metaphor of change from their book entitled Switch, the rider represents our cognitive response to change. The rider loves to analyze change and make plans, which is...
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Shape The Path By Building Habits
In the Switch metaphor of change, directing the rider and motivating the elephant addresses our rational and emotional responses to change. Shaping the path addresses the context or environment that...
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What Looks Like A People Problem Is Often A Situation Problem
In the Switch metaphor of change, shaping the path can be a powerful way to change how people behave at work, and getting people to behave differently is the fundamental issue all change management...
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Forgive And Remember
I am teaching a new course in evidence-based management to undergraduate management majors at The University of Nevada this semester. The first book we are reading is Hard Facts, Dangerous Half-Truths,...
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Trust And Trustworthiness
The third blog post I ever wrote, way back in March of 2009, was on trust. I think it’s one of the most important disciplines any leader needs to master, and it’s indispensable during times of change....
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Make Normal More Excellent
I had the honor of speaking at the Big Ideas Lecture series sponsored by Colliers International, The University of Nevada, and The Nevada Museum of Art. I spoke about excellence, and in 45 minutes...
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The Process of Leadership Requires Tough Love
The first book we read in my MBA class on Leading Change is “Building the Bridge as You Walk on It” by Robert E. Quinn. The key point of the book is that organizations do not change significantly...
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Responsible Vs. Foolish Freedom
One of the highest forms of responsibility is the responsibility to be free. One of the highest forms of freedom is the freedom to be responsible…Yet if we examine our lives closely, most of us will...
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